Privacy Policy

1) Scope

Applies to all users of the platform.

2) Data We Collect

• User account data: name, entity, mobile/email, permissions.
• School operational data: classes, teachers, subjects, constraints, timetables.
• Billing and payment data: amount, payment method, invoice number (we do not store full card data; this is handled by an approved payment provider).
• Technical data: login logs, IP address, browser type, cookies to improve performance.

3) How We Use Data & Legal Basis

• Operating the service and fulfilling the contract (providing features and support).
• Improvement and analytics (enhancing performance and user experience).
• Regulatory compliance within the Kingdom when needed (accounting/tax retention).
• Communication regarding technical updates, billing, and support.

4) Sharing with Third Parties

We share the minimum necessary with:

• Hosting and server providers to run the service.
• The payment gateway to complete transactions.
• Support providers (if any) under confidentiality and data-processing agreements.

5) Storage & Protection

We use encryption in transit (TLS/HTTPS), role-based access controls, and periodic backups. Nevertheless, absolute security over the internet cannot be guaranteed.

6) Retention

We retain data throughout the subscription period, then for a reasonable subsequent period for accounting/legal obligations before secure destruction.

7) Your Rights

You have the right to request: access, correction, updating, deletion (where it does not conflict with legal obligations), restriction of processing, and withdrawal of consent for optional marketing.

8) Data Transfer Outside the Kingdom

No data relating to users is transferred outside the Kingdom of Saudi Arabia.

9) Cookies

We use necessary and functional/analytical cookies to improve the experience. You can control them from your browser settings; disabling them may affect some features.

10) Teacher and Student Data

The service is intended for educational institutions. When entering data relating to teachers and students, the school is responsible for obtaining the necessary consents and protecting privacy in accordance with applicable regulations.

11) Policy Updates

We may update this policy. We will publish the updated date at the top, and your continued use of the service constitutes acceptance of the amendments.